top of page

FAQ

THE MOST COMMON QUESTIONS

  • Does SaSaRee have a Physical Store?
    No, we do not have any physical store and we operate online through our e-commerce website and various Social media platforms like Instagram, Facebook, Pinterest.
  • Were is the Office of SaSaRee located?
    The Office is located at South Wales and details are available in the Contact Us Tab.
  • Do you have an Instagram Page?
    No we do have an Instagram page.
  • Do you have an Facebook page?
    Yes we have an Facebook page and the link for the same is https://www.facebook.com/Sa-Sa-Ree-108592047566083/
  • How do I order my Products?
    You can visit https://www.sasareebysasi.com/ and buy through our website or you can visit our Instagram/Facebook page and send DM for any product or you can WhatsApp at https://wa.me/message/IRHTEJ5OLCXDF1
  • Do you offer cash on Delivery?
    No currently we do not offer any option of cash on delivery and all our orders are pre-paid before dispatch. Any customizations are also carried out after the entire payment has been done.
  • What are the modes of Payment?
    We accept payment through all modes like Bank transfer, credit card, debit card, PayPal and many other options listed on our website.
  • What are your Shipping charges?
    Please refer to our Shipping policy.
  • What is your Cancellation & Refund policy?
    Please refer to our Cancellation & Refund policy.
  • What is your Return & Exchange policy?
    Please refer to our Return & Exchange policy.
  • Do you offer discount to first time buyers?
    We do not have a policy of discount to first time buyer’s however discounts if any are always displayed on the website.
  • Do you take Bulk Orders?
    For products listed on the website we do not take bulk orders as all our products are limited edition with a unique design element. However, for any customizations we do take orders in bulk.
  • Do we take orders for heavy designs of Sarees and Blouses for special occasions like Marriage,Engagement etc?"
    We do take such orders, but the minimum order value should be £300. Advance payment of 50% is a must.
  • Do we take customised orders?
    Yes, we do take customized orders and for that the customers need to email on sales@sasareebysasi.com or you can WhatsApp at https://wa.me/message/IRHTEJ5OLCXDF1
  • What about the colours of the products displayed on the Website/Social media?
    Slight variation may be there due to different devices used however we try to ensure that the product photography is done in such a way that the actual color of the product is displayed. All images used on the website/social media platform are raw images and we do not edit them by using filters.
  • What is the dimension of Sarees and Blouses?
    • Saree Length is Standard 5.5 meters and width is 44 inches • Blouse sizes available from 34 to 42 inches
  • How do we reach out to you?
    Please see Contact Us tab for details.
  • Do I need to pay an additional tax or duties?
    All our product pricing is inclusive of duties and taxes.
  • Can the billing and shipping address be different?
    Yes, you can specify different address for billing and shipment.
  • How do I track my order?
    We update tracking details to the customer via WhatsApp or email.
  • Do you Customise the package for gifting purpose?
    Yes, we offer gift packing for which additional charge of £2.00 is applicable.
  • Facebook
bottom of page